Why doesn’t change happen successfully? Because, leaders and non-management employees are humans. Leaders and employees aren’t bad people—they just have brains that see change as a threat and fight it… even if the change is good.
When leaders and employees understand the brain science, coping strategies and best practices, then the change can succeed. Most organizations believe that just telling employees to make changes will work—only to find that the change fails and is fraught with problems such as poor morale, lowered productivity and quality, bad customer service, and sabotage. Many leaders don’t value employees’ perspectives and disregard employees’ expertise. Failure!
At a minimum, it’s essential that leaders are trained to understand change and how to lead the change implementation successfully.
High performing organizations not only train leaders but train non-management employees as well to ensure optional change implementation.
Six hours for any size group
Three hours for any size group
Discount of 10% if offering both trainings
Available for conference key notes.
Cyndi Schaeffer, PhD, has over 20 years of experience leading high performing teams and transforming organizations. She has served as a supervisor, administrator, executive director, change manager and chief of staff. She has provided change leadership, change management, leadership development and customer service training to private and public sector companies and organizations nationally and internationally. She has been an instructor at several universities and earned her PhD from Antioch University in Leadership and Change.
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